Key Points from Class
Friday August 28, 2009

What was I supposed to get out of that interviewing exercise?

Be able to explain the relevance of good interviewing and counseling skills to fundamental duties of the attorney:

·        Rule 1.1 Competence means getting the story

·        Rule 1.2 Client-centered representation  requires a relationship

·        Rule 1.4 Communication is required

·        Rule 1.5; 1.6; 1.7         Some required communication in every first interview (fees, confidentiality, conflicts)

Know what the critical errors are that attorneys make in interviewing:

·        Assuming they know the story

·        Interrogating rather than interviewing

·        Failing to listen carefully

·        Ignoring the client’s feelings

·        Making the client feel stupid

Understand the discretion built into the admission process

·        When criteria for character and fitness are even less well defined than Rule 8.4 standards for misconduct

·        When applicants have the burden of proof

·        When federal protections (whether constitutional or statutory, such as the ADA) are rarely invoked and reinforce discretion